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We would love to hear from you.

Whether you have questions about products, ingredient information, color matching, or your order, we are always happy to help and will do our best to respond as promptly as possible.

As a small independent business, we currently provide customer support through email in order to offer more thoughtful and personalized assistance.
 

EMAIL SUPPORT

General Questions & Customer Care  
info@faerieorganic.com
 

We can assist with:

• Product recommendations  
• Ingredient questions  
• Shade selection assistance  
• Order and shipping inquiries  
• Damaged shipment concerns  
• General customer support  
 

RESPONSE TIME

Please allow approximately 24–48 business hours for replies during regular business days.
 

BUSINESS HOURS

Monday – Friday  
9:00 AM – 5:00 PM ET
 

Saturday & Sunday  
Closed
 

MAIL CORRESPONDENCE

Faerie Organic  
P.O. Box 5215  
Navarre, FL 32566

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