Telephone......We do not have a phone at Faerie Organic as a way to keep the costs of products low, we do not hire employees to run phones so we can pass the savings on to you. If you have any questions or comments please contact us through the designated email address provided below or via the comment form provided. We will always do our best to get back to you promptly (within 48 hrs)
SHIPPING QUESTIONS..... firstname.lastname@example.org
For all questions associated with shipping....ex... How long does it take to ship to...?..... Where is my product?... Do you ship to..? I received a damaged product.... etc etc Please contact ....
PRODUCT QUESTIONS...... email@example.com
For all questions associated with color selection, product questions, ingredients etc. ex.. What shade am I?... I use this shade in X product what shade would I be in Faerie Organic?....I love your products and wanted to say thank you!.... etc
Please allow 24-48 hrs for during business hrs for a reply
MONDAY-FRIDAY: 9:00 AM - 5:00 PM ET
SATURDAY & SUNDAY: CLOSED
Faerie Organic P.O. Box 1221 Waynesville, NC 28786
FREE U.S SHIPPING ON ORDERS OVER $75.
*We now have Klarna and Paypal buy now/pay later at checkout
**Current processing time 2-5 days
**Due to shortages, packaging may vary or be different from what is shown on the website