Telephone......We do not have a phone at Faerie Organic as a way to keep the costs of products low, we do not hire employees to run phones so we can pass the savings on to you. If you have any questions or comments please contact us through the designated email address provided above or via the comment form provided. We will always do our best to get back to you promptly (within 48 hrs)
For all questions associated with shipping....ex... How long does it take to ship to...?..... Where is my product?... Do you ship to..? I received a damaged product.... etc etc Please contact ....
For all questions associated with color selection, product questions, ingredients etc. ex.. What shade am I?... I use this shade in X product what shade would I be in Faerie Organic?....I love your products and wanted to say thank you!.... etc
Please allow 24-48 hrs for during business hrs for a reply
MONDAY-FRIDAY: 9:00 AM - 5:00 PM ET
SATURDAY & SUNDAY: CLOSED
Faerie Organic P.O. Box #68, Lake Junaluska, NC 28745