We proudly ship worldwide.

Most orders are processed within approximately 2–5 business days. Shipping times vary depending on order size, destination, and selected shipping method.

• Sample orders typically ship via USPS First Class Mail  
• Full-size orders typically ship via USPS Priority Mail  
• International orders ship via USPS First Class International Mail  

Tracking information is provided once your order has shipped.

For additional shipping details, please visit our Order Information page.

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GLUTEN FREE, GMO FREE & CRUELTY FREE

Our products are cruelty free and we do not test on animals.

Many of our formulations are also created without GMO ingredients, and a large portion of our product line is formulated without gluten-containing ingredients.

Customers with severe allergies or sensitivities are always encouraged to review full ingredient listings carefully prior to purchase.

PRODUCT FRESHNESS & RECOMMENDED USE

Because our products are created in small artisan batches, we recommend using products within the following general timeframes for optimal freshness:

• Water-based skincare: approximately 2–4 months  
• Oil-based skincare: approximately 6–8 months  
• Powder-based cosmetics: approximately 12–24 months  

Storage conditions may affect product longevity, and we recommend keeping products away from excessive heat, humidity, and direct sunlight whenever possible.

WHICH PRODUCTS ARE BEST FOR BLEMISH-PRONE SKIN?

For those seeking products designed with blemish-prone or unbalanced skin in mind, many customers enjoy our Matcha Green Tea collection.

Because every skin type is unique, we encourage customers to choose products based on their individual skin needs and sensitivities.

• Those preferring a more exfoliating cleanse may enjoy our Sumo Cleanser  
• Those with more sensitive or easily reactive skin may prefer our Matcha Cleanser  

If you need assistance selecting products, we are always happy to help.

SATIN FINISH VS MATTE COVERAGE FOUNDATION

Our Satin Finish Foundation offers a softer, more luminous finish with a natural skin-like glow.

Our Matte Coverage Foundation offers a more velvety, shine-reducing finish.

Both formulations provide buildable medium-to-full coverage, allowing you to customize your preferred level of coverage and finish.

COLLABORATIONS

Thank you for your interest in collaborating with Faerie Organic.

At this time, we selectively partner with creators whose content aligns with our brand values, aesthetic, and audience. Due to the high volume of inquiries we receive, we may not be able to respond to every request.

If you believe your content may be a good fit for Faerie Organic, please feel free to contact us with your social media information and engagement details for consideration.